Communication in Agile Projects

Effective communication is a key success factor in agile projects. By applying these techniques, you will improve the quality of your user stories, increase sprint efficiency, and reduce software defects. Hands-on exercises ensure that you can immediately implement what you’ve learned in your daily work. Take this opportunity to strengthen your communication skills and make your agile projects more successful.

Duration: 2 days

Location: Hamburg or Cologne

For companies (groups of 5 or more), on-site training is available anywhere in Germany.

Training Objectives

After this seminar, you will be able to:

• Effectively apply communication skills in agile project environments.
• Integrate Agile Manifesto principles into your communication.
• Use methods and models that enhance interaction within agile teams.
• Identify and resolve conflicts in agile environments early on.
• Utilize effective communication channels for stakeholder engagement.

This seminar empowers you to improve communication in agile projects, contributing directly to project success.

Who Should Attend?

This seminar is designed for:

• Testers & Test Managers
• Developers
• Product Owners
• Business Analysts & Domain Experts

Requirements

No prior knowledge is required. However, basic understanding of software development and agile methodologies is beneficial.

Training Methods and Topics

Fundamental Communication Models

• The Five Axioms of Communication (Watzlawick)
• 4-MAT Model
• Four Sides of a Message

The SCARF Model & Change in Agile Work Environments

• Understanding the seven phases of change
• Recognizing the five elements of the SCARF model
• Minimizing threats and maximizing rewards in change processes

Project Environment Analysis

• Understanding project environments in an agile context
• Identifying stakeholders and analyzing their interests and influence
• Recognizing risks and developing mitigation strategies
• Developing communication and collaboration strategies for stakeholder engagement

Team Processes in Agile Projects

• Applying constructive feedback rules within the team
• Creating a psychologically safe environment for creativity and risk-taking
• Shortening the conflict-prone storming phase of team formation
• Effectively using the E.R.F.O.L.G model for team success

Business Model Canvas

• Drawing parallels between startup success and agile project teams
• Implementing marketing measures for greater visibility and transparency
• Creating a Business Model Canvas for your project environment
• Using the model for internal and external communication

Communication in Agile Events

• Using Liberating Structures for decision-making in planning meetings
• Generating creative ideas in retrospectives
• Developing a structured approach to planning and retrospectives based on the solution pyramid
• Applying conflict prevention strategies during reviews

Daily Stand-Up Presentations

• Speaking confidently in front of the board
• Using voice, body language, and facial expressions effectively
• Structuring updates with the “Why - How - What” approach
• Writing board cards concisely using verb + subject format

Why This Training?

Agile projects require a unique approach to communication due to their emphasis on continuous collaboration, flexibility, and rapid information exchange. Technical expertise alone is not enough—communication quality plays a decisive role in project success.

This seminar is ideal for anyone looking to enhance their communication skills in an agile context. It combines the values of the Agile Manifesto with proven communication models and techniques to promote effective teamwork and stakeholder collaboration.