
The AEGON group is one of the top ten publicly listed insurance companies in the world.
In the areas of direct marketing and customer relationship management, the company uses personalized mass correspondence as an instrument to address
its customers individually.
Huge amounts of personalized correspondence is produced and delivered daily, leading to a high demand for timely and precise control over
all operating cycles such as - administration, design, processing and print of the document.
Beyond that the process management solution must seamlessly integrate two external service companies who partner with AEGON.
For this, andagon has designed and implemented a web-based document-management solution which optimizes the re-use of text elements within documents
and enables Document Sharing as well as Production control for Aegon and its partners - in real time.
Since the Document Management System has been implemented by andagon, the error rate and inefficiency of the old system is now a thing of the past.
Today AEGON works at peak economic efficiency re-using and sharing data faster to a wider market at less expense for all customer communication.
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