aqua: Support & IT Services

aqua Logo: aligned quality assurance

Quality and satisfaction for you as an aqua-user: enjoy high priority with all our support and service packages. We look forward to a successful working relationship with you.

andagon provides support in all technical matters related to the aqua management solutions and integration with third-party solutions. We are also happy to help you with best-practice seminars, further consulting services and strategic roll-outs.

aqua: Support & IT-Services

Support: Performance Tailored to Your Needs
aqua support is available in Gold or Premium options. Download the PDF fact-sheet on all support packages here.

Need More Service? The aqua Services
andagon offers you additional aqua consulting services. Contact us at support(at)andagon.com.

The Gold or Platinum Packages
The aqua Gold or Platinum support packages are available for all editions of aqua. The Professional or Enterprise versions provide automatic support for one year which you can then easily extend.

As a user of the free aqua Community Edition – normally with no support – our experts are available to help you if you also book a support package. 

Benefit from aqua Support with:

  • quick solutions to technical problems
  • providing patches & work-arounds
  • support with installing and maintaining your aqua system
  • support with upgrading or moving your aqua system
  • information on current manuals, patches & sample configurations
  • solutions for avoiding currently-known software problems

Other Services with aqua
Do you need more services? Contact andagon for all questions about aqua: 

  • Integration into your existing environment: aqua offers a range of options for integrating it closely with various standard solutions and tools. Are you using an individual software solution? You'll be surprised at how easily it can be integrated with aqua.
  • Migration: do you want to migrate existing content and solutions to the aqua world? We can help you.
  • Training and Best Practices: do you want to train employees in aqua or find out about optimum work scenarios? Talk to us.
  • Process consulting and support at introduction: are you introducing aqua into your company for the first time? We'll show you how.
  • Installation and configuration: if required, we will install aqua for you and adapt it to your individual processes at your premises.
  • Introducing the software solution and test installation: do you want to find out more about our solution? We'll be glad to make an appointment with you for a presentation on aqua by one of our employees. Or register at aqua.andagon.com – for a free 30 days test-period with all aqua functions with no restrictions.

Just contact us at support(at)andagon.com.